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Terms and Conditions of business 

NOKO Conditions of Business

Noko Analytical Services (CC) hereinafter referred as Noko.

Name and Address

NOKO Analytical Services cc

PO Box 3620 Emalahleni Central 1035

5 Tungsten Str, Witbank 1035

Tel.: 013 690 2818

Fax: 013 690 2867Email:

info@nokoanalytical.co.za

Registration

Company:    2009/106009/23
VAT:    4090253438

 

Banking Details

Absa Bank
Branch: Middelburg
Account Number: 4074495455
Branch code: 632005

Hours of Business

Laboratory:   24 hours 7 days a week

Office: 7:30 – 16:00

After hour’s emergency: 083 627 0112/ 076 517 1418

 

Fees

⦁ A price list is available on request and subject to change without prior notice.

⦁ NOKO reserves the right to contract out to a competent laboratory any tests not done by NOKO and charge a handling fee in addition to the contracted laboratory’s fee.

⦁ NOKO reserves the right to request payment of fees in advance before work is commenced or results reported.

⦁ NOKO reserves the right to request a completed credit application with appropriate credit checks and references for clients wishing to make use of NOKO’s credit facilities.

⦁ All laboratory fees and services exclude VAT.

PaymentsPayments

⦁ Settlement for approved corporate clients is 30 days from date of statement.

⦁ Private clients are required to settle in full on presentation of invoice.

⦁ Interest is charged on overdue accounts at 2.5% per month.

⦁ Failure to pay in full on due date incurs immediate forfeiture without prior notice, of all discounts/concessions granted for work already done and reported.

⦁ Electronic payments must be confirmed by fax or Email.

⦁ Discharge of debt is only deemed effected when the client’s payment has been cleared by our bank.

Ethics & Confidentiality

⦁All staff members are signatories to NOKO’s Business Ethics & Confidentiality undertaking.

⦁ All investigations undertaken, client information and test results are treated as strictly confidential.

⦁ No test results or client related information shall be disclosed to a third party unless written instructions authorising such disclosure is received from the client.

 

Liability

⦁ NOKO’s Conditions of Business applies to all work undertaken and reports issued.

⦁ Compensation for laboratory error shall be limited to either the cost of the requested analysis or a repeat

 

Disclaimer

⦁ Whilst every care is exercised to ensure the accuracy and integrity of all work undertaken and reported upon, NOKO accepts no liability for loss, damage or litigation arising from the use or sale of the material examined.

⦁ NOKO accepts no liability for alteration to or misrepresentation of its laboratory findings or reports by the client or any third party to whom the client may give access to such information.
Intellectual Property Rights

⦁ All laboratory results and reports issued remain the property of NOKO until fully paid for.

⦁ No results or reports may be edited or reproduced in part without written permission from NOKO.

⦁ The Conditions Of Business as set out in this policy document are the intellectual property of NOKO Analytical Services

ABOUT US

⦁ Ethics & Confidentiality

NOKO’s personnel are signatories to a Business Ethics & Confidentiality undertaking. All investigations undertaken, client information and test results are treated as strictly confidential. No test results or client related information are disclosed to a third party unless written instructions authorising such disclosure is received from the client

Internal Quality Assurance and Control programs are in place for all analyses carried out by NOKO